The Relocation Journey
From initiation to closeout — one connected, governed lifecycle.
A relocation is not a single event. It is a sequence of decisions, services, documents, and approvals — involving multiple participants, spanning weeks or months, and governed by rules that vary by organization and framework. ARWIX is designed to connect every stage of that journey.
Stage 01
Planning
Every relocation begins with a plan — and a person.
Before a single item is packed or a single vendor contacted, the relocation must be initiated, the employee informed, and the applicable policy identified. This stage establishes the foundation for every decision that follows.
ARWIX at this stage
ARWIX connects the initiating organization with the employee and the applicable policy framework from the first moment of the case record — so every subsequent decision starts with a shared, governed context.
Participants
- Organization / Administrator
- HR or Mobility Coordinator
- Employee / Transferee
Outcomes
- ✓ Case created with complete, authoritative record
- ✓ Applicable policy framework identified and applied
- ✓ Employee workspace activated with guided next steps
- ✓ Coordinating parties connected to the same case
Stage 02
Authorization
What the employee is entitled to — resolved and documented.
The authorization stage determines which benefits and allowances apply, produces a cost estimate for planning purposes, and issues the formal authorization that governs the remainder of the relocation. Authorization decisions must be accurate, documented, and approved at the right level.
ARWIX at this stage
ARWIX supports entitlement resolution against the applicable policy framework, generates cost estimates from authorized parameters, routes approvals through configured authority tiers, and produces the authorization record that serves as the governing document for the case.
Participants
- Coordinator / Approver
- Finance / Budget Authority
- Employee
Outcomes
- ✓ Entitlements resolved against applicable policy
- ✓ Cost estimate prepared for authorization review
- ✓ Approval routed through configured authority tier
- ✓ Authorization issued and retained as case record
Stage 03
Coordination
Every vendor, every service — connected to the case.
Once authorized, the relocation moves into active coordination. Carriers must be assigned, services scheduled, and milestones tracked — across multiple vendors, geographic locations, and time zones. This is where disconnected tools cause the most friction.
ARWIX at this stage
ARWIX connects service providers — carriers, storage operators, surveyors — to the relocation case with scoped access to the information they need. Milestones, schedules, and service assignments are tracked within the case record, not in separate systems or email threads.
Participants
- Move Manager / RMC
- Carrier / Service Provider
- Employee
Outcomes
- ✓ Carriers assigned and services scheduled within the case
- ✓ Service providers have scoped access to case information
- ✓ Milestones tracked against the authorized scope
- ✓ Employee informed of service schedule and next steps
Stage 04
Move Execution
The move itself — documented and connected.
The physical relocation unfolds across days, sometimes weeks — with pickups, transit, delivery, and storage all occurring under the parameters of the authorization. Exceptions happen. Weight changes. Delivery schedules shift. Each variation must be documented.
ARWIX at this stage
ARWIX provides the platform infrastructure to document move milestones, track weights and service completion, record exceptions and incidents, and maintain a continuous, authoritative record of what occurred against what was authorized — throughout the execution phase.
Participants
- Carrier / Service Provider
- Move Manager / RMC
- Employee
Outcomes
- ✓ Pickup, transit, and delivery milestones recorded
- ✓ Weight actuals documented against authorized entitlement
- ✓ Exceptions and incidents captured within the case
- ✓ Employee updated on status throughout execution
Stage 05
Financial Administration
Expenses submitted, reviewed, and resolved.
After services are rendered, expenses must be submitted, reviewed against authorized entitlements, approved, and processed. This stage spans employee voucher submissions, carrier invoice reconciliation, and reimbursement processing — each requiring documentation and accountability.
ARWIX at this stage
ARWIX connects expense submission, voucher review, invoice reconciliation, and reimbursement processing within the same governed case record — providing complete visibility from authorized amount to final settlement, with audit documentation at every step.
Participants
- Employee
- Finance / Voucher Reviewer
- Carrier / Service Provider
- Approver
Outcomes
- ✓ Employee vouchers submitted against authorized entitlements
- ✓ Carrier invoices reconciled against services rendered
- ✓ Expenses reviewed and approved through configured workflow
- ✓ Full audit trail from authorization to reimbursement
Stage 06
Completion
Every case closed with complete documentation.
Relocation closeout is not just the end of activity — it is the beginning of the record's life as audit evidence, tax documentation, or program analysis data. The closeout stage ensures that the case is complete, documented, and properly retained.
ARWIX at this stage
ARWIX ensures that every case is closed with a complete, authoritative record — all documents retained, all milestones accounted for, all expenses reconciled, and all required signatures captured. The case record remains accessible to authorized parties after closeout for audit, reporting, and compliance purposes.
Participants
- Coordinator / Administrator
- Finance
- Employee
Outcomes
- ✓ Case reviewed for completeness before closeout
- ✓ All documents, signatures, and milestones verified
- ✓ Case record retained for audit and reporting
- ✓ Lessons and data available for program analysis
The ARWIX Difference
Every stage is connected. No information is lost at handoffs.
What a coordinator captures at initiation is available to the move manager at coordination — and to the finance team at reimbursement. The case record is the single authoritative source for every participant at every stage.
See the ARWIX Journey Tailored to Your Program.
Every demonstration is structured around your organization type — corporate, government, contractor, RMC, or carrier — and the stages of the lifecycle most relevant to your role.