Platform Experiences

One Platform. Multiple Experiences.

Every participant in the relocation lifecycle has genuinely different information needs, responsibilities, and expectations. ARWIX addresses this with three dedicated workspaces — each purpose-built for its participants, all connected to the same governed data layer.

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Workspace

Enterprise Operations

Where programs are managed, policies are configured, and cases are governed.

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Workspace

My Relocation

A guided, clear, human-centered relocation experience.

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Workspace

Carrier Operations

Service coordination without unnecessary friction or full platform access.

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All three workspaces share one governed platform.

The case record, policy layer, audit trail, and access controls are shared infrastructure. What a coordinator captures is visible to the employee and the carrier — scoped appropriately to each participant's role. No information is re-entered. No handoffs are lost.

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Workspace

Enterprise Operations

Where programs are managed, policies are configured, and cases are governed.

For administrators, coordinators, program managers, approvers, and finance teams.

Enterprise Operations is the administrative core of the ARWIX platform — the workspace where relocation programs are configured, cases are initiated and managed, policies are applied and enforced, and program performance is visible across the relocation lifecycle.

Case Oversight

Every relocation case in one governed workspace — from initiation through closeout — with status visibility, milestone tracking, and complete case history.

Policy Administration

Framework rules, allowance structures, approval tiers, and organizational hierarchy configured by administrators — not hardcoded for every client.

Authorization & Approvals

Cost estimates reviewed, entitlements confirmed, and authorizations issued through configured approval workflows with complete audit documentation.

Financial Visibility

Budget, obligation, and expense visibility per case and across the program — from authorization through final reimbursement.

Document Governance

Travel authorizations, repayment agreements, and program documents captured, versioned, e-signed, and retained as part of the case record.

Role-Based Access

Every user in Enterprise Operations sees only the cases, data, and actions they are authorized for — scoped by their organizational role.

Outcome

Program administrators get the visibility and control they need. Cases progress through governed workflows. Approvals are documented. Policies are applied consistently.

Who uses Enterprise Operations?

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Workspace

My Relocation

A guided, clear, human-centered relocation experience.

For employees, transferees, and their families.

My Relocation is the employee-facing workspace — designed to reduce the uncertainty, confusion, and administrative friction that most employees experience during a relocation. The experience is guided, policy-aware, and calibrated to the employee's specific situation.

Guided Next Steps

Employees always know what to do next — with clear task lists, milestone markers, and contextual guidance appropriate to their stage in the relocation.

Policy-Aware Information

Employees see the entitlements and information that apply to their specific situation — not a generic list of all possible benefits.

Document Access & E-Signatures

Authorizations, agreements, and relocation documents are accessible in the employee workspace — with e-signature support that works on any device.

Expense Submission

Employees submit vouchers and expense claims directly — with visibility into what has been authorized, submitted, and approved.

Move Visibility

Service schedules, pickup and delivery milestones, and carrier communications are accessible in one place — without requiring the employee to chase vendors.

Communication

Important updates, required actions, and milestone confirmations are communicated through the workspace — with the context employees need to understand them.

Outcome

Employees feel informed, supported, and in control of their relocation — from their first questionnaire through their final expense submission.

Learn more about the employee experience

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Workspace

Carrier Operations

Service coordination without unnecessary friction or full platform access.

For carriers, moving companies, storage operators, and service providers.

Carrier Operations gives service providers the access they need to participate in the relocation — without requiring full platform access or introducing security risk. Carriers see what they need to deliver their services and document their work.

Service Coordination

Carriers receive service assignments, confirm schedules, and document pickup and delivery milestones — connected to the relocation case.

Document Visibility

Authorization documents, service orders, and scoped case information are accessible to carriers — without exposing the broader case record.

Workflow Participation

Carriers participate in the relocation workflow at the stages relevant to their service — not as passive recipients of instructions, but as connected participants.

Predictable Interactions

The information carriers need arrives when they need it, in a structured format — reducing the phone calls, emails, and information gaps that create service delays.

Outcome

Carriers and service providers can do their work effectively — with less manual coordination, fewer information gaps, and clearer expectations at every step.

Learn more about carrier participation

See the Experience Built for Your Role.

Every demonstration is tailored to the workspace and workflow most relevant to your organization — whether you manage programs, coordinate moves, or experience a relocation firsthand.

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