Capability — Knowledge
Knowledge should be usable at the moment a decision is made.
Regulations, policies, procedures, forms, and organizational guidance become usable operational knowledge — available at the point of decision, not buried in external documents that require time and expertise to navigate.
The Challenge
Policy knowledge exists everywhere — and nowhere.
Most relocation programs have the regulatory knowledge they need — in regulations, SOPs, rate tables, and institutional memory. The challenge is making that knowledge usable when it matters most: at the moment a coordinator is processing a case, calculating an entitlement, or reviewing a voucher.
The ARWIX Approach
Knowledge built into the platform — not stored alongside it.
ARWIX maintains the policy knowledge that drives entitlement calculations, allowance authorizations, and compliance checks — so coordinators spend their time on relocation management, not regulation research.
When a decision requires a policy basis, the platform surfaces it — with the applicable rule, rate source, or regulation citation — so the decision can be verified, explained, and documented.
Knowledge Layer
The policy layer that runs beneath every decision.
Regulatory References
JTR, FTR, FAR, and GSA regulation citations are maintained within the platform and surfaced at the point of decision — not buried in external documents that coordinators must search manually.
Per-Diem Rate Tables
GSA, DoD, and OCONUS per-diem rates maintained from official sources and applied to entitlement calculations — providing a consistent, current foundation for authorization and voucher review.
Allowance Matrix
Configurable allowance matrices mapping geography routes to benefit columns — with always, selected, and discretionary status controls. Policy administrators configure the matrix; the platform applies it.
Policy Knowledge Layer
Organizational policy, SOPs, forms, procedures, and historical decision context are structured within the platform — searchable and available to coordinators at the moment a decision is being made.
OCONUS Geographic Classification
Automatic detection and classification of OCONUS moves — continental, non-continental, and OCONUS — to trigger the correct entitlement rules and rate tables for each relocation.
Entitlement Eligibility Resolution
A layered authorization engine resolves which allowances apply to each relocation based on configured framework, organizational policy, audience, and case-level context.
Current Rate Application
Entitlement calculations use current rate tables — not static snapshots captured at case initiation. Cost estimates and authorizations reflect the applicable rates at the time of calculation.
Cited Answers
When the platform surfaces guidance or entitlement determinations, it provides the policy basis — the applicable rule, framework, or rate source — so coordinators can verify and explain decisions.
Knowledge that works when it's needed.
See how ARWIX Knowledge supports coordinators, move managers, and employees with the policy context they need — at the moment they need it.